Privacy Policy

This Privacy Policy applies to all of the products, services and websites offered by ICCHP Limited or its subsidiaries or affiliated companies. Sometimes, we may post product specific privacy notices or Help Centre materials to explain our products in more detail.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at

ICCHP Limited
10 Harley Street
London
W1G 9PF
United Kingdom

Information we collect and how we use it

We may collect the following types of information:

    • Information you provide – When you request information, sign up for a course, newsletter or blog account, we ask you for personal information. We may combine the information you submit under your account with information from other ICCHP Limited services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information. You can use the ICCHP Limited account dashboard to learn more about the information associated with your account. If you are using ICCHP Limited services in conjunction with your account, we provide such services in conjunction with or on behalf of your domain administrator. Your administrator will have access to your account information including your email. Consult your domain administrator’s privacy policy for more information.

    • Cookies – When you visit ICCHP Limited websites, we may send one or more cookies to your computer or other device. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search our site. ICCHP Limited also uses cookies in its advertising to us serve and manage ads across the web.

    • Log information – When you access ICCHP Limited services via a browser, application or other client our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.

    • User communications – When you send email or other communications to ICCHP Limited, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.

    • Affiliated Services on other sites – We offer some of our services on or through other web sites. Personal information that you provide to those sites may be sent to ICCHP Limited in order to deliver the service. We process such information under this Privacy Policy.

    • Third Party Applications – ICCHP Limited may make available third party applications, such as gadgets or extensions, through its services. The information collected by ICCHP Limited when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.

    • Location data – ICCHP Limited may offer location-enabled services. If you use those services, ICCHP Limited may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID).

    • Unique application number – Certain services may include a unique application or identification number that is not associated with your account or you. This number and information about your installation (e.g., operating system type, version number) may be sent to ICCHP Limited when you install or uninstall that service or when that service periodically contacts our servers (for example, to request automatic updates to the software).

    • Other sites – This Privacy Policy applies to ICCHP Limited services only. We do not exercise control over the sites displayed as partner sites, sites that include ICCHP Limited applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

In addition to the above, we may use the information we collect to:

    • Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and

    • Protect the rights or property of ICCHP Limited or our users.

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

ICCHP Limited processes personal information on our servers in the United States of America, United Kingdom and in other countries. In some cases, we process personal information outside your own country.

Your choice

You can use the Account Login to review and control the information stored in your ICCHP Limited account.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some ICCHP Limited features and services may not function properly if your cookies are disabled.

ICCHP Limited uses online advertising and metrics collection services from LinkedIn, Facebook, Groupon and other service providers which may use cookies to help advertisers and publishers serve and manage ads across the web. You may choose to opt out of the these services by deleting your accounts with these providers.

Information we may share

ICCHP Limited only shares personal information with other companies or individuals outside of ICCHP Limited in the following limited circumstances:

    • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

    • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

    • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of ICCHP Limited, its users or the public as required or permitted by law.

If ICCHP Limited becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to ICCHP Limited employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Accessing and updating your personal information

When you use ICCHP Limited services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

Legal enforcement

ICCHP Limited adheres to all laws governing its operations in all countries and jurisdictions it operates.

ICCHP Limited regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between ICCHP Limited and an individual.

Changes and updates to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Compliance with the UK Data Protection Act 1998

ICCHP as data controllers must comply with the provisions of the 1998 Act even if we are exempt from notification. There are eight data protection principles that ICCHP follow to adhere to the requirements of the Act. In summary, we ensure that data shall be:

1. fairly and lawfully processed;

2. processed for limited purposes;

3. adequate, relevant and not excessive;

4. accurate;

5. not kept longer than necessary;

6. processed in accordance with the data subjects’ rights;

7. secure; and

8. not transferred to countries outside the EEA without adequate protection.

 

ICCHP Limited, Registered Office Unit 36, 88 – 90 Hatton Garden, Holborn, London, EC1N 8PG

Registered in England 07846142